Legal

Privacy Policy

This policy explains what Harino.ai collects, why we collect it, how we use it, and what choices you have.

Last updated: April 1, 2026

1. Information We Collect

We collect information you provide directly when you create an account, purchase a subscription, upload files, generate content, or contact support. This may include:

  • Email address and account credentials
  • Billing and payment metadata processed by Stripe
  • Prompts, images, video, audio, and other content you upload
  • Usage logs, device data, browser details, and product analytics

2. How We Use Your Information

We use personal data to operate, secure, and improve Harino.ai. This includes:

  • Providing access to the platform and generating requested content
  • Processing billing, subscriptions, renewals, and customer support
  • Monitoring reliability, preventing abuse, and enforcing platform policies
  • Sending service emails, onboarding updates, and account notifications

3. Storage and Processors

We use third-party infrastructure to provide the service, including Supabase for application data and Stripe for billing. We may also use AI model providers and related processing services to generate requested outputs.

Uploaded files and generated assets may be stored for processing, history, account access, troubleshooting, and product functionality. Retention can vary depending on account activity, support needs, and legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data only when necessary to operate the service, including with:

  • Hosting, analytics, billing, email, and AI generation providers
  • Professional advisers or authorities where legally required
  • Successors in the event of a merger, acquisition, or asset sale

5. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing.

  • Access your personal data
  • Request correction or deletion of account information
  • Request export of certain account data
  • Opt out of non-essential marketing communications

6. Cookies and Analytics

We may use cookies, local storage, and analytics tools to keep you signed in, measure performance, understand product usage, and improve conversion flows. You can manage cookies through your browser settings, but some features may not work properly without them.

7. Contact

If you have privacy, billing, or support questions, contact:

support@harino.ai